Return & Refund Policy
At Little Heart Ethnics, we want you to love what you wear. Since we deal in fashion products, we follow a clear and transparent policy to ensure a smooth shopping experience for our customers.
Please read the policy carefully before placing your order.
Exchange Policy
We offer exchanges under the following conditions:
Exchange is allowed for size or design, subject to product availability.
The request must be raised within 48 hours of delivery.
Products must be:
Unused
Unwashed
In original condition
With original tags and packaging intact
Once the exchanged product is approved, our team will guide you through the next steps.
Return Policy
Returns are accepted only in the following cases:
Damaged product received
Incorrect product delivered
To request a return:
Contact our support team within 48 hours of receiving the order.
An unboxing video is mandatory for all return or refund requests.
(This helps us verify issues fairly and quickly.)
Returns requested without proper proof may not be accepted.
Refund Policy
If your return request is approved:
Refunds will be processed within 5ā7 working days.
The amount will be credited back to the original payment method used during purchase.
Processing time may vary depending on your bank or payment provider.
Non-Returnable Items
Please note:
Sale or discounted items are non-returnable and non-exchangeable.
Products that show signs of use, washing, or damage caused by customers will not be accepted.
Important Notes
Exchange requests depend on stock availability.
Color variations may occur slightly due to screen settings and lighting, and are not considered defects.
Little Heart Ethnics reserves the right to approve or reject return/exchange requests after quality inspection.
By shopping with Little Heart Ethnics, you agree to the terms mentioned in this Return, Exchange & Refund Policy.
